How long does my order take to ship?

We wanted to let you know that your order will be ready and shipped within 3 to 5 business days. The exact delivery time may vary depending on your location. We appreciate your patience and will notify you as soon as your order is on its way.

Do you offer international shipping? 

At this time we do not do international shipping.

What is your return policy? 

We want you to be fully satisfied with your purchase from [Your Company Name]. If you need to return an item, please review our return policy below:

1. Return Window

• Time Frame: You may return items within 7 days of receiving your order.

2. Return Conditions

• Packaging: Items must be returned in their original packaging.

• Condition: We accept returns of gently used items to be tested, but the product must be 80% of its original volume.

• Reason for Return: A brief explanation of why the item is being returned must be included with your return request.

3. Return Shipping

• Customer Responsibility: Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method.

• Shipping Address: Returns should be sent to the following address: [Insert Return Address Here].

4. Refund Process

• Inspection: Once we receive and inspect the returned item, we will process your refund.

• Refund Method: Refunds will be issued to the original payment method within [5-7 business days] after the return is processed.

5. How to Initiate a Return

• Contact Us: To initiate a return, please contact our customer service team at prepamintwears@yahoo.com with your order number and reason for the return. We will provide further instructions on how to proceed.